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Many changes, but same focus

A general rule of thumb for any business is that the customer is always right – but that’s one rule Bert Frey has never subscribed to in 40 years in the trade. “Our staff has far more experience than the customer, and although we respect what the customers expect, we will always stand by what […]

By James Jackson

Last updated on May 04, 23

Posted on Aug 27, 10

3 min read

Many changes, but same focus
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James Jackson
James Jackson

James Jackson is a former full-time journalist / photographer at The Observer.

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