Woolwich Mayor Sandy Shantz has apologized after 25 Breslau property owners were hit with surprise bills of almost $14,000 each for water and sewer work carried out a decade ago.
She also ordered a review of how the township communicates with taxpayers after none of the affected residents who spoke to The Observer said they had been told a charge was coming.
For many, the shock was overwhelming, not least because the demand was made just weeks away from Christmas.
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